telehealth

LiveHealth

Telehealth services, provided by LiveHealth, are available for covered members enrolled in the Blue Option PPO or Green Option Qualified HDHP, puts you in control of when and where you access care. You can speak with a licensed physician, dermatologist, psychologist or psychiatrist 24/7/365 via phone or computer. Phone consultations and online video visits give you direct access to a licensed medical professional.

In addition, LiveHealth offers adolescent mental health counseling for young people 13 and older. To schedule an appointment, call 1.888.548.3432, go online to livehealthonline.com or download the LiveHealth mobile app

What are your costs to use LiveHealth?

  • Blue Option PPO: The plan pays 100%; you pay no cost for a LiveHealth consultation.
  • Green Option Qualified HDHP: The plan pays 100%; you pay no cost for a LiveHealth consultation.

Kaiser video visits

California and Hawaii associates enrolled in a Kaiser plan can get great care and save time for minor health conditions by using a video visit option. Appointments are often available the same day or next day. For access to a Kaiser provider via phone or online anytime of the day, visit kp.org/getcare or download the Kaiser Permanente app for your mobile device.

HMSA Telehealth

Connect with licensed providers from home through HMSA Online Care and Telehealth services.

HMSA online care

  • Access care at www.hmsa.com
  • Members must be 18+; dependent minors are covered when accompanied by an adult member
  • Initial and follow-up visits are included for all provider types available on HMSA Online Care

Telehealth services

  • Telehealth is not a separate benefit; coverage depends on the type of service provided
  • For example, a physician visit through telehealth is covered under your physician visit benefit
  • Standard phone calls, fax, or email are not covered

Machine-readable files

Through Anthem, AmeriBen creates and publishes the Machine-Readable Files on behalf of IMA Financial Group, Inc. To link to the Machine-Readable Files, please click on the URL provided: https://www.anthem.com/machine-readable-file/search/

Lantern Care creates and publishes Machine-Readable Files on behalf of IMA Financial Group, Inc. To link to the Machine-Readable Files, please click on the URL provided: https://www.edhc.com/ProviderPricingTransparency/